Please feel free to contact us via phone or email to confirm the return policy on any item you might be interested in before purchasing on our website. Anything returned after 30 days of receiving an item will not be eligible for return or exchange.Ĭovid-19 & Returns: Due to Covid-19, certain manufacturers we carry are no longer accepting returns on their products until further notice and they are only offering replacements if an item is not working. All returns are subject to a 20% restocking fee. One other suggestion, if everyone who owns a Kensington K64325 Trackball would go to their website customer service and beg them for a Vista driver maybe we can brow beat them into making, Inc offers 30 days for returns and exchanges on most new and refurbished products (see exception below) in its packaging* within 30 days of receipt.
Including alternate manufacturers drivers that might work so I can reassign buttons.
I even uninstalled the default mouse drivers hoping a reboot would get it to recognize the trackball.Īny help would be greatly appreciated. I have the 64 bit version of Vista and I finally got the Kensington MouseWorks 6.22 past the Windows Installer screening process, but alas no joy. He may have had the 32 bit version which does play nicer with legacy drivers. Just point it to the folder where you extracted Mouseworks and it will load it up. The fix is to look under Human Interface Devices in Device Manager upon reboot and update the driver for the mouse. Quote- I just installed Kensington Mouseworks 6.22 on Vista and everything went fine except on reboot Mouseworks didn't think I had a Kensington mouse plugged in. While rooting around in Google for an answer I came across a post on this forum by derekge dated 5-19-07 saying he had a workaround that worked for him. I am trying to get my trackball to play nice with Vista 64.
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